Returns & Exchanges
We want you to feel confident and sexy in your Frederick's of Hollywood purchase, which is why we offer a 30-day return window for items in original, unworn condition with all tags and hygiene liners intact. Please note that for health and safety reasons, certain intimate apparel and final sale items are not eligible for return.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original packaging, ensuring all original tags and protective seals are still attached to the garments.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package over any old shipping labels.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing